Last updated on 22th August 2023
Welcome to www.gowaves.co.in By accessing or using this Website/mobile app (Go Waves), you agree to comply with and be bound by the following terms and conditions. If you do not agree to these Terms, please do not use the Website.
By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as any additional terms and conditions, policies, and guidelines referenced herein or made available on the Website.
These Terms constitute a legal agreement between you and GO WAVES E-COMMERCE PRIVATE LIMITED, the owner and operator of the Website. The term "you" refers to any individual or entity accessing or using the Website.
Please carefully review these Terms and our Privacy Policy before using the Website. If you are using the Website on behalf of an organization or entity, you represent and warrant that you have the authority to bind that organization or entity to these Terms.
By using our Website/aap, you represent that you are at least the legal age of majority in your jurisdiction, or you are using the Website under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
Changes to the Terms
GO WAVES E-COMMERCE PRIVATE LIMITED reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting the revised Terms on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms. It is your responsibility to regularly review these Terms to stay informed about any updates.
Your Use of the Website/Aap
You agree to use the Website in accordance with all applicable laws and regulations. You further agree not to:
Use the Website for any unauthorized or unlawful purpose.
Post, transmit, or distribute any material that is harmful, offensive, defamatory, or otherwise objectionable.
Engage in any activity that disrupts or interferes with the proper functioning of the Website.
Attempt to gain unauthorized access to any portion of the Website or any related systems or networks.
Collect or store personal information about other users without their consent.
Impersonate any person or entity, or misrepresent your affiliation with a person or entity.
Contact Us
If you have any questions about these Terms, please contact us at info@gowaves.co.in.
By using the Website, you acknowledge that you have read, understood, and agreed to these Terms and agree to be bound by them.
Acceptance of Terms
Hey there! Welcome to GO WAVES E-COMMERCE PRIVATE LIMITED ("www.gowaves.co.in"). We're thrilled to have you here. By using this Website, you agree to follow these simple rules. If you don't agree, it's cool, but unfortunately, you won't be able to use the Website.
The Deal
When you use the Website, you're telling us that you've read and understood these rules. So, make sure to give them a quick look before you dive in. These rules are like a handshake agreement between you and GO WAVES E-COMMERCE PRIVATE LIMITED, the cool folks behind the Website.
Who Can Play
You need to be at least the legal age of adulthood where you live, or you've got your parent's or guardian's permission to use the Website.
Playing Fair
Don't do anything naughty or mean on the Website. Be nice to others, play by the rules, and use the Website in a way that won't mess things up for everyone else.
Changes to the Rules
Sometimes we might change these rules. If we do, we'll let you know. By using the Website after the rules change, you're telling us that you're totally cool with the new rules.
Let's Stay in Touch
If you've got any questions about these rules, just shoot us an email at info@gowaves.co.in. We're here to help!
By using the Website, you're saying "Hey, I'm on board!" with these rules.
Products and Services
where we're all about catching the digital waves of shopping excitement. Our online shoreline is packed with awesome products and services designed to make your life a breeze.
Products to Make a Splash:
Electronics and Gadgets: Ride the technology wave with our range of electronics, from smartphones that keep you connected to smart home gadgets that make life easier.
Fashion and Accessories: Hang loose with our trendy fashion choices, from stylish apparel to accessories that add the perfect touch to your look.
Home Essentials: Create your own wave of comfort at home with our selection of home essentials, from cozy blankets to kitchen gadgets that'll have you riding culinary waves.
Beauty and Wellness: Ride the self-care wave with our beauty and wellness products. Pamper yourself with skincare goodies and wellness essentials that rejuvenate your spirit.
Sports and Outdoor Gear: For those who love outdoor adventures, our sports and outdoor gear collection has everything you need to ride the adrenaline waves.
Services to Ride Smoothly:
Website Design: Ride the digital tide with a stunning website. Our web design services create online experiences that are as captivating as the ocean's horizon.
Social Media Marketing: Ride the social media currents to boost your brand's visibility. Our marketing services help you make a splash in the digital world.
Virtual Assistance: Surf through your tasks effortlessly with our virtual assistance services. Delegate tasks and stay focused on riding your business's success.
Fitness Coaching: Ride the fitness wave with our personalized coaching. Our fitness experts design programs that keep you riding high on health.
Home Delivery: Enjoy the convenience of home delivery. Ride the wave of relaxation as your selected products arrive at your doorstep.
Dive into our categories to explore the products and services that resonate with you. When you're ready to ride the purchase wave, simply add items to your cart and glide through the checkout process. For inquiries about our services, don't hesitate to get in touch via the contact information provided.
Thank you for choosing GO WAVES E-COMMERCE PRIVATE LIMITED as your digital beach destination. Happy riding
Pricing and Payment
Riding the Pricing and Payment Waves
Welcome to the Pricing and Payment zone at GO WAVES E-COMMERCE PRIVATE LIMITED. We're here to make sure your shopping experience is as smooth as a wave gliding to the shore. Here's the lowdown on how we handle pricing and payment:
Clear Pricing, No Surprises:We believe in transparent pricing. Each product or service you see on our website comes with a clearly stated price. No hidden charges, no surprises when you're ready to ride the checkout wave.
Currency and Taxes:
All prices listed on our website are in GO WAVES E-COMMERCE PRIVATE LIMITED ("www.gowaves.co.in"). Depending on your location, additional taxes, duties, or fees may apply. These will be calculated and displayed during the checkout process before you make a payment.
Making Payments:
We offer a variety of secure and convenient payment options to make your checkout experience a breeze:
Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, and American Express. Just enter your card details during checkout.
Online Payment Platforms: You can also use trusted online payment platforms like PayPal and google pay, Phone pay Paytm and more platform to complete your payment.
Secure Transactions:
We take your security seriously. Our website uses the latest encryption technology to ensure that your payment information is transmitted securely. Your financial information is kept confidential and won't be shared with anyone.
Order Confirmation:
Once your payment is successfully processed, you'll receive an order confirmation email with all the details. Keep an eye out for it in your inbox. If you don't receive it, remember to check your spam folder.
Refunds and Returns:
If you're not stoked about your purchase, check out our "Returns and Refunds" section in the Terms and Conditions for details on how to initiate a return and what our policies are.
Questions? Let's Chat:
If you have any questions or concerns about pricing, payment, or anything else, feel free to get in touch. Our support team is here to help you navigate the waves of information.
Thanks for choosing GO WAVES E-COMMERCE PRIVATE LIMITED as your shopping destination. Your trust means the world to us!
Ordering and Shipping
Navigating Ordering and Shipping Waves
Welcome to the Ordering and Shipping hub at GO WAVES E-COMMERCE PRIVATE LIMITED. We're here to ensure your purchases reach you in perfect form, just like a wave breaking gently on the shore. Let's dive into how ordering and shipping work:
Placing an Order:
Browsing and Selection: Explore our range of products and services. When you find something you love, click "Add to Cart" to start riding the checkout wave.
Review and Checkout: Review your cart, make any adjustments, and provide your shipping details during the checkout process.
Payment: Choose your preferred payment method and follow the prompts to complete your order. You'll receive an order confirmation via email.
Shipping and Delivery:
Processing Time: We aim to get your order ready to ride the shipping wave as quickly as possible. Processing times vary depending on the product or service. Check the product details for estimated processing times.
Shipping Options: Choose from our available shipping options during checkout. Rates and estimated delivery times will be displayed for your convenience.
Tracking: Once your order is on its way, we'll send you a shipping confirmation email with tracking information. Keep an eye on your package's journey to your doorstep.
Delivery: Sit back and relax as your order rides the delivery wave to you. Delivery times depend on your location and the shipping option you selected.
International Shipping:
We're stoked to ride the international waves! However, keep in mind that shipping costs, customs duties, and delivery times can vary depending on your location. Please check our international shipping information for details.
Order Issues:
If you encounter any issues with your order or have questions about shipping, don't hesitate to contact our support team. We're here to help you navigate any bumps in the ordering and shipping waves.
Returns and Exchanges:
If your order doesn't quite match the wave you were expecting, head over to our "Returns and Refunds" section in the Terms and Conditions. We'll guide you on how to initiate returns or exchanges.
Thanks for choosing GO WAVES E-COMMERCE PRIVATE LIMITED as your shopping destination. Let's ride the ordering and shipping waves together!
Returns and Refunds:
Returns:
Product Eligibility: We want you to love your purchase. If, however, you're not completely satisfied, you may initiate a return within 7 days from the date of delivery.
Condition: To be eligible for a return, the item must be unused, in the same condition as you received it, and in its original packaging. Please don't hesitate to contact us if you're unsure about the eligibility of your item.
Return Process: To start the return process, reach out to our support team at info@gowaves.co.in They'll guide you through the necessary steps and provide you with a return authorization.
Refunds:
Refund Eligibility: Once we receive the returned item and inspect it, we'll notify you about the status of your refund. To be eligible for a refund, the item must meet the return eligibility criteria mentioned above.
Refund Process: If your return is approved, we'll initiate a refund to your original payment method. Please note that the time it takes for the refund to process may vary depending on your payment provider.
Exchanges:
Exchange Eligibility: If you'd like to exchange an item for a different size, color, or variation, please contact our support team. They'll help you determine if the exchange is possible based on the availability of the desired item.
Exchange Process: Once the exchange is approved, you'll receive instructions on how to send back the original item and receive the replacement.
Non-Refundable Items:
Certain items are not eligible for returns or refunds. These may include personalized items, digital downloads, or items specified as non-returnable in the product description. Please check the product details before making a purchase.
Shipping Costs:
Please note that shipping costs associated with returns are generally the responsibility of the customer unless the return is due to an error on our part.
Contact Us:
If you have any questions or concerns about returns, refunds, or exchanges, please don't hesitate to reach out to our support team at info@gowaves.co.in. We're here to help you ride the return and refund waves.
Thanks for shopping with GO WAVES E-COMMERCE PRIVATE LIMITED. Your satisfaction is important to us!
User Accounts:
Riding the User Account Wave
GO WAVES E-COMMERCE PRIVATE LIMITED. Creating a user account allows you to ride the shopping waves with added convenience. Here's how it works:
Account Creation:
Sign-Up: To create a user account, click on the "Sign-Up" or "Create Account" button. You'll need to provide your name, email address, and create a secure password.
Verification: After signing up, you'll receive a verification email. Click the link provided to verify your email address and activate your account.
Account Benefits:
Faster Checkout: With a user account, your shipping and billing information will be securely stored, making the checkout process smoother and faster.
Order Tracking: Easily track your order status and history from your account dashboard. Stay in the loop about your purchases and shipments.
Wishlist: Save items you're interested in to your wishlist. It's like riding the wave of shopping inspiration for later!
Account Security:
Password Protection: Keep your account secure by using a strong password. Avoid sharing your password and update it regularly.
Personal Information: We respect your privacy. Your personal information is protected according to our Privacy Policy. We won't share your information with third parties without your consent.
Account Management:
Updating Information: You can update your account information, such as your email address or shipping address, at any time from your account settings.
Closing Your Account: If you wish to close your account, please contact our support team at info@gowaves.co.in. Keep in mind that closing your account will permanently delete your account data, including order history.
Contact Us:
If you have any questions or need assistance with your user account, feel free to contact our support team at info@gowaves.co.in. We're here to help you ride the user account wave with ease.
Thanks for being a part of GO WAVES E-COMMERCE PRIVATE LIMITED. Let's ride the shopping waves together!
Intellectual Property
Riding the Wave of Intellectual Property
Welcome to the Intellectual Property zone at GO WAVES E-COMMERCE PRIVATE LIMITED. We're all about respecting creative endeavors and originality. Here's how we handle intellectual property matters:
Ownership:
Website Content: All text, images, graphics, logos, product descriptions, and other content on our website are the intellectual property of GO WAVES E-COMMERCE PRIVATE LIMITED. These materials are protected by copyright and other intellectual property laws.
User-Generated Content: Any content submitted or uploaded by users, such as product reviews or comments, remains the property of the respective users. However, by submitting content to our website, users grant GO WAVES E-COMMERCE PRIVATE LIMITED a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, reproduce, and distribute the content.
Use of Materials:
Personal Use: You are welcome to browse our website, view the content, and make purchases for personal use. However, you are not permitted to reproduce, modify, distribute, or use our content for any commercial purposes without our explicit permission.
Trademark Usage: GO WAVES E-COMMERCE PRIVATE LIMITED, our logo, and other trademarks are the property of GO WAVES E-COMMERCE PRIVATE LIMITED. These trademarks may not be used without our prior written consent.
Reporting Copyright Infringement:
If you believe that any content on our website infringes upon your copyright or intellectual property rights, please contact us immediately at info@gowaves.co.in. We take copyright infringement seriously and will take appropriate action to address any valid claims.
Third-Party Content:
We strive to ensure that the content we use, including product images and descriptions, respects the intellectual property rights of others. If you believe any content on our website infringes upon the rights of a third party, please contact us with the relevant information.
Contact Us:
If you have any questions or concerns about intellectual property matters, feel free to get in touch with our legal team at info@gowaves.co.in. We're here to ensure that the waves of creativity and originality are respected on our platform.
Thanks for choosing GO WAVES E-COMMERCE PRIVATE LIMITED as your shopping destination. Let's ride the wave of creativity together!
Privacy and Data Collection:
Welcome to the Privacy and Data Collection zone at GO WAVES E-COMMERCE PRIVATE LIMITED. We're committed to protecting your privacy and ensuring that your personal information is handled with care. Here's how we handle privacy and data collection:
Information We Collect:
Personal Information: When you create an account, make a purchase, or interact with our website, we may collect personal information such as your name, email address, shipping address, and payment details.
Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience, gather usage analytics, and personalize content. You can manage your cookie preferences through your browser settings.
How We Use Your Information:
Order Fulfillment: We use your information to process and fulfill your orders, including shipping and delivery.
Communication: We may use your email address to send order updates, promotional offers, and important communications related to your account.
Personalization: We use data to tailor your shopping experience and provide product recommendations based on your preferences.
Analytics: We gather anonymized data to analyze website performance, improve user experience, and enhance our offerings.
Data Security:
Encryption: Your data is transmitted securely using industry-standard encryption protocols.
Access Control: Access to your personal information is restricted to authorized personnel only.
Data Sharing:
Third Parties: We may share your information with trusted service providers, such as payment processors and shipping companies, to facilitate your orders.
Legal Requirements: We may share your information if required by law or to protect our rights, safety, and security.
Your Choices:
Account Settings: You can review and update your account information at any time.
Marketing Communications: You can opt out of marketing emails by clicking the "unsubscribe" link or by contacting us.
Children's Privacy:
Our website is intended for users who are at least 18 and above years old. We do not knowingly collect personal information from children under this age.
Contact Us:
If you have questions about your privacy or data collection, contact our privacy team at info@gowaves.co.in. Your privacy matters to us, and we're here to address any concerns.
Thanks for trusting GO WAVES E-COMMERCE PRIVATE LIMITED. Let's ride the wave of online shopping while keeping your data safe and secure!
User Responsibilities:
Just as waves bring opportunities, they also require respect and responsibility. Here's how we can ride the e-commerce wave together responsibly:
Accurate Information:
Account Details: When creating an account, ensure that your personal information is accurate and up-to-date. This helps us provide you with a seamless shopping experience.
Product Reviews: If you choose to leave product reviews or comments, make sure they're accurate, respectful, and relevant to the product.
Respectful Behavior:
Communication: When interacting with us or fellow users, maintain respectful and appropriate language. We encourage positive and constructive engagement.
Product Usage: Use products and services for their intended purpose. Avoid any misuse that could result in harm to you or others.
Intellectual Property:
Respect Copyright: Do not use, reproduce, or distribute any content from our website without proper authorization. Respect the intellectual property rights of others as well.
Security:
Account Security: Keep your account credentials confidential. Do not share your password or personal information with others. You're responsible for any activities conducted using your account.
Safe Browsing: Ensure your device has adequate security measures to prevent unauthorized access to your personal and financial information.
Legal Compliance:
Age Requirement: Ensure you are of legal age to use our website and make purchases. If not, seek appropriate parental or guardian consent.
Applicable Laws: Use our website in accordance with all applicable laws and regulations. Avoid any activities that are illegal or against our terms.
Contact Us:
If you have questions about your responsibilities as a user or encounter any issues, contact our support team at info@gowaves.co.in. We're here to help you navigate the waves of responsible online shopping.
Limitation of Liability
Product and Service Information:
Accuracy: We make every effort to provide accurate and up-to-date product and service information. However, we cannot guarantee the accuracy, completeness, or reliability of all details. It's recommended to verify information independently.
Use of Products and Services:
Risk: The use of our products and services is at your own risk. We are not liable for any damages, injuries, or losses resulting from the use, misuse, or inability to use our products and services.
Misuse: We are not responsible for any damage, loss, or injury caused by the improper use or misuse of products, including failure to follow manufacturer instructions.
Third-Party Links and Content:
Third-Party Sites: Our website may contain links to third-party websites. We do not endorse or control the content or practices of these websites and are not liable for any issues arising from them.
Technical Issues:
Website Availability: While we strive for continuous availability, we cannot guarantee uninterrupted access to our website due to factors beyond our control, such as technical issues or maintenance.
Data Security: Despite our efforts to maintain data security, we are not liable for any unauthorized access, data breaches, or other security incidents that may occur.
Indirect Damages:
We are not liable for any indirect, consequential, special, or punitive damages arising from your use of our website, products, or services.
Applicable Law:
This Limitation of Liability section does not limit or exclude liability for death or personal injury resulting from our negligence or any other liability that cannot be excluded under applicable law.
Contact Us:
If you have questions or concerns about liability, please contact our legal team at info@gowaves.co.in. We're here to provide clarity on our approach to responsibility.
Governing Law and Dispute Resolution
Governing Law:
Applicable Law: This website and its terms of use are governed by and construed in accordance with the laws of Bangalore, without regard to its conflict of law principles.
Dispute Resolution:
Informal Resolution: In the event of any dispute or disagreement arising from your use of our website, products, or services, we encourage you to first contact us at info@gowaves.co.in to attempt to resolve the matter informally.
Arbitration: If an informal resolution is not possible, any dispute, controversy, or claim arising out of or relating to this website, products, or services will be referred to and finally resolved by arbitration under the rules of [Arbitration Organization]. The arbitration will be conducted in [Location] and conducted in [Language]. The decision of the arbitrator shall be binding and final.
Litigation: Alternatively, either party may bring a suit in a court of competent jurisdiction in [Jurisdiction], and each party consents to the personal jurisdiction of such court.
Class Action Waiver:
You agree not to participate in any class action or representative action, and any claim you may have will be resolved on an individual basis through arbitration or litigation as specified in this section.
Severability:
If any part of this Governing Law and Dispute Resolution section is held to be unenforceable, the remaining provisions will continue in full force and effect.
Modifications and Updates
Continuous Improvement:
Website Enhancements: We strive to improve our website's functionality, user experience, and offerings. This may include updates to features, design, and content.
Product and Service Updates: We may update product descriptions, specifications, pricing, and availability to ensure accuracy and relevance.
Notification of Changes:
Announcements: Significant changes to our terms, policies, or website will be announced prominently on our website. We may also send notifications via email.
Effective Date: Changes will be effective as of the date they are posted on our website, unless otherwise specified.
User Responsibility:
It's your responsibility to review any updates to our terms, policies, or website. By continuing to use our website after updates are posted, you indicate your acceptance of the changes.
Opting Out:
If you disagree with any updates, you have the option to discontinue using our website. Your continued use indicates your acceptance of the updated terms.
Contact Us:
If you have questions or concerns about modifications and updates, please contact our support team at info@gowaves.co.in. We're here to provide clarity on any changes that may impact your experience.
Thanks for choosing GO WAVES E-COMMERCE PRIVATE LIMITED. Let's ride the waves of improvement together!
Contact Information
Business Inquiries:
Business Email: If you're a business partner or have inquiries related to collaborations, partnerships, or bulk orders, contact us at info@gowes.co.in
Social Media:
Connect with us on social media to stay updated on our latest products, promotions, and news: /p>
Physical Address:
If you prefer traditional mail, you can reach us at our physical address:
GO WAVES E-COMMERCE PRIVATE LIMITED
Old No 679,1st floor,
10th main Road, 3rd Block,
Rama mandir Road,
Rajajinagar Bangalore Bangalore KA 560010 INDIA
Hours of Operation:
Our customer support team is available Monday to Satruday from 10.30AM to 5:30PM. We aim to respond to emails and inquiries promptly during these hours.
Feedback and Suggestions:
We value your feedback and suggestions. If you have ideas for improving our website or services, please let us know. Your insights help us ride the waves of innovation.
Contact Us Online:
For your convenience, you can also use the contact form on our website to send us a message. Simply navigate to the "Contact Us" page and fill out the form with your details and message.
Privacy and Security:
Please avoid sharing sensitive information through email or online forms. For matters related to your account, order, or personal information, use secure channels.
Thank you for choosing GO WAVES E-COMMERCE PRIVATE LIMITED. We're here to ensure your experience is as smooth as a wave on a calm day.
Provide contact details for customer support or inquiries.
Remember that this is just a general outline, and you should customize the terms and conditions to match the specifics of your e-commerce business and the laws of your jurisdiction. It's strongly recommended to consult with a legal professional to ensure that your terms and conditions are accurate and legally binding.